EXITA helps you prepare important administrative information. After a death has been verified, authorised people can initiate prepared requests and track their status.
EXITA FAQ
Frequently asked questions about EXITA
Answers about preparation, ICE trusted people, security, death-case processes, pricing and privacy.
No. EXITA does not provide legal advice or draft wills. Legally significant decisions belong with qualified professionals.
No. EXITA supports administrative preparation and processes, not funeral services.
EXITA combines data minimisation, granular rights, protected storage, server-side controls and audit records. No online service can promise absolute security; production infrastructure must also be hardened and monitored.
Only an authenticated ICE person authorised for the relevant profile, or an authorised EXITA role.
The document is stored securely and must pass the verification process. Uploading alone never starts an external process.
Depending on prepared data and verified contact routes: insurers, landlords, telecom providers, memberships and others. Unverified routes enter manual review.
EXITA can initiate a prepared cancellation request through a suitable route. Acceptance and effective date remain with the recipient.
EXITA shows information freshness and flags missing or conflicting details rather than silently ignoring them.
Yes. You can appoint another suitable trusted person and define their permissions precisely.
At least yearly and after significant changes such as moving, changing jobs or switching insurance.
ICE means In Case of Emergency: a trusted person you appoint with clear, revocable permissions.
EXITA FREE costs CHF 0. EXITA Complete costs CHF 49.– per year, including 8.1% Swiss VAT. The prepared initial administrative death-case service is included, with no additional execution fee. Online purchasing and execution remain blocked until the required approvals are verified.
The service scope provides for EXITA to start prepared and authorised initial notifications and requests after independently verified death. The primary contact who accepted the role or other legally authorised persons handle subsequent correspondence with institutions. Third-party acceptance and completion are not guaranteed.
A controlled manual task is created. Its channel, outcome and next step remain visible in the case.
The case dashboard separates planned, initiated, waiting, manual-review and completed steps. Dispatch is never misrepresented as successful delivery.
EXITA provides export and deletion workflows. Any legally required retention must be reviewed before launch and communicated transparently.
No. EXITA is an independent digital administrative service operated by Panthea Group AG and is not an assisted-dying organisation.